Privacy Policy

1. Who We Are

JIJ Electric LLC d/b/a Mister Sparky of North Texas ("we," "us," or "our") operates the website www.mistersparkyntx.com and provides residential electrical services in North Texas. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or contact us for services.

2. Information We Collect

We may collect the following types of information:

• Contact information — name, phone number, email address, and service address when you submit a contact form or book an appointment.
• Usage data — IP address, browser type, pages visited, and referring URLs collected automatically through cookies and analytics tools.
• Communication records — records of calls, emails, or messages you send us.
• Advertising identifiers — click IDs (such as Google Click ID / gclid) passed through paid advertising campaigns to measure ad performance.

3. How We Use Your Information

We use the information we collect to:

• Schedule and fulfill electrical service appointments.
• Respond to inquiries and provide customer support.
• Send appointment confirmations and service-related communications.
• Improve our website and marketing effectiveness.
• Comply with legal obligations.
• Measure the performance of our advertising campaigns (Google Ads, Meta Ads).

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies including Google Analytics, Google Ads conversion tracking, and Meta Pixel. These tools help us understand how visitors interact with our site and measure the effectiveness of our advertising. You may disable cookies through your browser settings, though some features of the site may not function properly as a result.

5. Sharing of Information

We do not sell your personal information. We may share your information with:

• Service providers — including our scheduling software (ServiceTitan), email platforms, and analytics providers, who process data on our behalf.
• Advertising platforms — Google and Meta may receive conversion data to measure ad performance, subject to their respective privacy policies.
• Legal authorities — when required by law or to protect our rights.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, and resolve disputes. Customer service records are typically retained for up to 5 years.

7. Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal information. To exercise these rights, please contact us at [email protected].

8. Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

9. Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our website after changes are posted constitutes your acceptance of the revised policy.

11. Contact Us

If you have questions about this Privacy Policy, please contact us: